Yes, if you do decide to transfer the ticket, then please Contact Us and let us know.
Please note: Scalping will void your tickets and ban you for life.
Unfortunately, there is not enough space for walk-in attendees. ALL badges must be pre-registered, and we sold out last year! Register today!
You have 60 days from your purchase to ask for a refund. After May 1st no refunds will be given. You may still resell your tickets, for the exact amount paid, up until June 26th. Please note: Scalping will get you banned for life.
Yes, and it is encouraged. Please update your information Eventbrite as we will pull it from there.
This is unnecessary, however you should have your ticket details handy (via a printout, saved email, or via Eventbrite app).
No. If there is a last-second name switch, you need to update your online registration information via Eventbrite and let us know immediately. We require that your identification matches the badge.
From 1PM – 5PM each day, children ages 6 and up with a Child Badge will game together, supervised by convention staff and parents of those children, in the Curacao Rooms 5-8.
Children will need to be signed in and out of the area by a parent or guardian, and must be registered with a child’s badge to be permitted into the children’s area.
There will be a volunteer present to supervise and help with gameplay; however, a child’s parent or guardian must be present in the convention space at all times.
No snacks, meals, drinks or other assistance will be given by volunteers in the children’s area.
This is not a babysitting service; each attendee is responsible at all times for their child.
For additional questions, contact Danielle Dickson (firstname.lastname@example.org).
For more information, see our Family & Children Gaming page.
The Family and Children’s gaming area will be the Curacao Rooms 5-8 inside the convention center.
Family gaming is also available in the Children’s Gaming Area, from 8AM – 12PM each day. This area is open for unsupervised gaming to all families with children.
A parent or guardian must be present and supervising in the family area at all times. This is not a babysitting service; each attendee is responsible at all times for their child.
Want to help out and volunteer? For more information, see our Family & Children Gaming page.
Message us with your inquiry and we will get back to you.